Welcome To the Engagent Support Portal

Please watch the videos or use a support option below

Support Portal

Engagent

Welcome to the Engagent support portal. Below you'll find our training and support videos for the fastest, easiest assistance.

If you still need additional support, please submit a ticket below.

QUICK START

  • Platform Overview

  • Dashboard Overview

  • Navigation Overview

  • Launchpad Integrations

QUICK START

  • Business Setup

  • Launchpad - Integrate Your Social Media.

  • Other Integrations

  • Download The App

  • Lead Connector overview

  • Adding Users, Restrictions

  • Custom Values

  • Adding A Phone Number

  • Adding A Domain

  • Gmail Sync

  • Trust Center

CRM CONFIGURATION

  • CRM Overview & Navigation

  • Bulk Importing & Exporting Contacts

  • Deleting A Contact & Restoring Deleted Contacts

  • Adding A Contact

  • Adding A Company

  • Smart Lists

  • CRM Filters

  • Bulk Adding To Campaigns, WorkFlows

  • Custom Fields

  • Bulk Sending SMS & Emails

  • Adding and Using Tags

  • Documents

  • Media Storage

WEBSITE &FUNNEL BUILDER

  • Differences in a Funnel or Website

  • Website & Funnel Builder Overview

  • Sections, Rows, Elements

  • Margins & Padding

  • Adding Elements to Your Page

  • Creating Templates and Global Areas

  • Brand Boards

  • Building A Form

  • Building A Survey

  • QR Code Generator

  • Connecting a Domain To Your Funnel Or Website

  • Building the Navigation For Your Website

  • Importing a Clickfunnel's Funnel

  • SEO Metadata On Each Page

  • Adding Tracking Code to Your Site

  • Add a blog

  • Adding a blog entry

  • Split Testing

  • Funnel organization

  • Funnel page navigation

  • Wordpress Navigation

  • Wordpress - Connect a domain

  • Cookie Consent

  • URL Redirects

WORKFLOWS & AUTOMATION

  • What is a Workflow?

  • Workflow Tools

  • Creating a Workflow

  • Triggers

  • Troubleshooting Workflows

  • Conditions & Dynamic Workflows

  • Adding Contacts to Workflows

  • Workflow Recipes

  • Workflow Organization

  • Workflow Actions

  • Execution Logs

CALENDAR

  • Calendar Overview

  • Calendar Integrations

  • Adding Calendar to Websites

  • Team Calendars

REVIEWS

  • Review Setup

  • Sending Review Requests

  • Adding Reviews To Funnels & Websites

  • Automating Reviews

  • Review Widget

CHAT WIDGET

  • Chat Widget Overview

  • Setting Up Your Chat Widget

  • Adding Chat To Any Website

CONVERSATIONS

  • Conversations Overview

  • Conversations Templates

  • Custom Fields & Values

  • Conversation Filter

REVIEWS

  • Review Setup

  • Sending Review Requests

  • Adding Reviews To Funnels & Websites

  • Automating Reviews

  • Review Widget

REVIEWS

  • Review Setup

  • Sending Review Requests

  • Adding Reviews To Funnels & Websites

  • Automating Reviews

  • Review Widget

EMAIL MARKETING

  • HTML Email Builder

  • Creating Templates

  • Custom Fields & Values

PIPELINE

  • What is a Pipeline?

  • Creating a Pipeline

  • Multiple Pipelines

  • Adding Customers to Pipelines

  • Automating Adding to Pipelines

MEMBERSHIPS

  • Membership Overview

  • Membership Product Setup

  • Membership offers

  • Membership settings

SOCIAL PLANNER

  • Social Planner

  • Overview

  • Integrate Social Accounts

  • Your First Post

  • Social Media Dashboard

  • Scheduling Posts

PAYMENTS

  • Payments Overview

  • Quickpay

  • Invoices

  • Proposals & Estimates

AFFILIATE PROGRAM

  • Affiliate Overview

  • Adding Affiliates

  • Creating an affiliate Campaign

SUPPORT HOURS: 9am-5pm Mon-Fri AEST

General Support Ticket: Use the submit ticket button below to send us a support ticket.

Purchase Zoom Call: For any custom support, setup or development: engagent.au/support

ZOOM CONSULTATION

TICKET SUPPORT

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